Josh Padnick’s Blog

So, I’m in Park City, UT for a conference right now. I was working on my laptop where I have a “Call Controller” installed (see screenshot at right). I got a call in to my office line, chose to have it instantly forwarded to my cell, took the call and now that’s one less phonecall I’ll have to catch up on when I get back.

Suppose I had missed the call. If the caller had left a voicemail I would have received an email with an attachment of the voice message and the caller ID information, so now I don’t have to “call in to check voicemail” anymore; I can just check my email, which I can do on my cell phone anyway.

For support calls, multiple people at our company receive the same voice message, and that voice message can be easily passed around from one person to the next since it’s a WAV file. Finally, I can login and check our company call log for the day to see if anyone else called and maybe didn’t leave a message.

I know some people think technology makes their life more complicated, and I can see that, but for me, technology is like a little assistant who does a bunch of little helpful tasks for me that just make life marginally easier and more enjoyable. My props go to VOIP, for making telecom so easy today.